{"id":8747,"date":"2023-09-19T11:51:16","date_gmt":"2023-09-19T11:51:16","guid":{"rendered":"https:\/\/www.hoteldesalpes.it\/faq\/"},"modified":"2026-07-22T12:53:51","modified_gmt":"2026-07-22T12:53:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hoteldesalpes.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8747\" class=\"elementor elementor-8747 elementor-6100\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63e3c99 elementor-section-stretched elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"63e3c99\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d67a43e\" data-id=\"d67a43e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26fea85 elementor-widget elementor-widget-breadcrumbs\" data-id=\"26fea85\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.hoteldesalpes.it\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\"><p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.hoteldesalpes.it\/en\/home\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b483520 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b483520\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Below you will find the answers to the most frequently asked questions by our guests.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-26b0817 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"26b0817\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8b85e2c\" data-id=\"8b85e2c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-350167b elementor-widget elementor-widget-nuss-heading\" data-id=\"350167b\" data-element_type=\"widget\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\t\t\t<div class=\"heading-secondary-wrap\">\r\n\t\t\t\t<span class=\"heading-secondary elementor-heading-title\">faq<\/span>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<div class=\"heading-primary-wrap\">\r\n\t\t\t\t<h3 class=\"heading-primary elementor-heading-title\">Questions and answers<\/h3>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-418c1bf nuss-accordion-style-02 elementor-invisible elementor-widget elementor-widget-nuss-accordion\" data-id=\"418c1bf\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"nuss-accordion nuss-accordion-icon-right\">\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Check-in and check-out time?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Check-in starts at 4 p.m., but if your room is already ready it will be given to you as soon as possible (if you have any needs, please contact us). Check-out must take place before 10 a.m. on the day of departure.<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Is there a parking in the hotel? Is it free? Is it covered?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Although central in San Martino di Castrozza, our hotel has got a large private parking in front of the hotel and one at the back. This parking is completely free. We also have got a covered garage at cost of \u20ac15 per night.<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">How far is the hotel from the ski lifts?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><i><span style=\"font-weight: 400;\">Colverde <\/span><\/i><span style=\"font-weight: 400;\">and <\/span><i><span style=\"font-weight: 400;\">Rosetta <\/span><\/i><span style=\"font-weight: 400;\">ski lifts are 70 m behind the hotel. <\/span><i><span style=\"font-weight: 400;\">Tognola<\/span><\/i><span style=\"font-weight: 400;\"> and <\/span><i><span style=\"font-weight: 400;\">Ces <\/span><\/i><span style=\"font-weight: 400;\">ski lifts are about 1 km outside the village centre. You can reach them either by your own means or by ski bus, free for our guests.<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Is the ski bus free? Where do you take it?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The ski bus is completely free for our guests. Upon your arrival you will be given a card to travel. The nearest stop is in front of the hotel, 30 m from our ski room.<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Are pets such as dogs and cats accepted? Can they freely move through the hotel?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our hotel accepts small and medium-sized dogs and cats. The cost varies from \u20ac15 to \u20ac30 per day depending on the type and size of the animal. Animals can only access the bedroom. Animals are not allowed in common areas such as the living room and the bar, and the dining and breakfast room.<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Does half board mean lunch or dinner?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our hotel offers not only bedroom and breakfast, but also half board. Half board means dinner only. Drinks are not included and are paid separately as extras. The hotel restaurant is closed at lunch.\u00a0<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Have you got a menu for celiacs? Lactose intolerance? Vegans?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">There\u2019s no problem. Our restaurant doesn\u2019t offer a menu for celiacs, but it will be enough to communicate at the time of booking the need to have dedicated dishes. So, our ma\u00eetre will take care of your needs and intolerances. If you are vegan, our chefs will offer you dedicated dishes.\u00a0<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">What are the accepted payment methods?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We accept payment by bank transfer (IBAN), cash and credit cards from Mastercard Visa and American Express.<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Are there any agreements for renting skis or bikes?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, there are. Our hotel has an agreement with the Skisport rental (+39 389 0934023).<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">Are there any agreements with ski schools? <\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We have not got any agreement with ski schools. Ski schools distinguish between individual and group lessons. Group lessons are cheaper than induvial lessons, but prices must be dealt directly with the ski schools.<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\r\n\t\t\t\t\t<div class=\"accordion-header\">\r\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\r\n\t\t\t\t\t\t\t<h4 class=\"accordion-title\">How can I reach you by public transports?<\/h4>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"fal fa-angle-down\"><\/i><\/span>\r\n\t\t\t\t\t\t\t\t<span\r\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"fal fa-angle-up\"><\/i><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"accordion-content\">\r\n\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can reach San Martino di Castrozza not only by your own car, but also by bus from Feltre (BL). The central bus station is 100 m away from our hotel. The nearest train station is in the city of Feltre, in Veneto. The nearest airports are in the cities of Treviso, Venice, Bolzano and Verona. Several low-cost airlines such as Ryanair and Wizzair fly over Treviso.<\/span><\/p>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-133d61c\" data-id=\"133d61c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c70777e e-transform e-transform elementor-invisible nuss-elementor-loading nuss-slide-in-right elementor-widget elementor-widget-nuss-image\" data-id=\"c70777e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussSlideInRight&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nuss-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/09\/Hotel-Des-Alpes-Faq-819x1024.jpg\" class=\"attachment-large size-large wp-image-6103\" alt=\"Reception Grand Hotel des Alpes 4 stelle San Martino di Castrozza\" srcset=\"https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/09\/Hotel-Des-Alpes-Faq-819x1024.jpg 819w, https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/09\/Hotel-Des-Alpes-Faq-240x300.jpg 240w, https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/09\/Hotel-Des-Alpes-Faq-768x960.jpg 768w, https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/09\/Hotel-Des-Alpes-Faq-600x750.jpg 600w, https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/09\/Hotel-Des-Alpes-Faq.jpg 1200w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7689500 elementor-section-stretched elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch elementor-invisible nuss-elementor-loading nuss-slide-in-up\" data-id=\"7689500\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;nussSlideInUp&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-81d61d7\" data-id=\"81d61d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09ec3ee elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"09ec3ee\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">If you have more questions, please contact us now\n<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a7eff6 elementor-mobile-align-center elementor-align-center elementor-widget elementor-widget-nuss-button\" data-id=\"4a7eff6\" data-element_type=\"widget\" data-widget_type=\"nuss-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"nuss-ele-button-wrapper\">\r\n\t\t\t<a href=\"https:\/\/www.hoteldesalpes.it\/en\/contacts\/\" class=\"nuss-ele-button-link nuss-ele-button style-border nuss-ele-button-nm\" role=\"button\">\r\n\t\t\t\t\t\t<div class=\"button-content-wrapper\">\r\n\t\t\t\r\n\t\t\t\t\t\t\t<span class=\"button-text\">Contacts<\/span>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Below you will find the answers to the most frequently asked questions by our guests. faq Questions and answers Check-in and check-out time? Check-in starts at 4 p.m., but if your room is already ready it will be given to you as soon as possible (if you have any needs, please contact us). Check-out must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8534,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8747","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Hotel Des Alpes FAQ | San Martino di Castrozza<\/title>\n<meta name=\"description\" content=\"Read the Hotel Des Alpes FAQ about check-in, parking, rooms, restaurants, pets, ski lifts, ski bus and services in San Martino di Castrozza.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hoteldesalpes.it\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hotel Des Alpes FAQ | San Martino di Castrozza\" \/>\n<meta property=\"og:description\" content=\"Read the Hotel Des Alpes FAQ about check-in, parking, rooms, restaurants, pets, ski lifts, ski bus and services in San Martino di Castrozza.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hoteldesalpes.it\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Classic Hotel Des Alpes\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/classichoteldesalpes\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-22T12:53:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/10\/Hotel-Des-Alpes-Natale.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.hoteldesalpes.it\/en\/faq\/\",\"url\":\"https:\/\/www.hoteldesalpes.it\/en\/faq\/\",\"name\":\"Hotel Des Alpes FAQ | San Martino di Castrozza\",\"isPartOf\":{\"@id\":\"https:\/\/www.hoteldesalpes.it\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.hoteldesalpes.it\/en\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.hoteldesalpes.it\/en\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/10\/Hotel-Des-Alpes-Natale.jpg\",\"datePublished\":\"2023-09-19T11:51:16+00:00\",\"dateModified\":\"2026-07-22T12:53:51+00:00\",\"description\":\"Read the Hotel Des Alpes FAQ about check-in, parking, rooms, restaurants, pets, ski lifts, ski bus and services in San Martino di Castrozza.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.hoteldesalpes.it\/en\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.hoteldesalpes.it\/en\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.hoteldesalpes.it\/en\/faq\/#primaryimage\",\"url\":\"https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/10\/Hotel-Des-Alpes-Natale.jpg\",\"contentUrl\":\"https:\/\/www.hoteldesalpes.it\/wp-content\/uploads\/2023\/10\/Hotel-Des-Alpes-Natale.jpg\",\"width\":1800,\"height\":1200},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.hoteldesalpes.it\/en\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.hoteldesalpes.it\/en\/home\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.hoteldesalpes.it\/en\/#website\",\"url\":\"https:\/\/www.hoteldesalpes.it\/en\/\",\"name\":\"G. 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